"Never let a good crisis go to waste." That’s the mantra a former operations vice president I worked with liked to use. She believed that crises themselves weren’t the problem, but rather our failure to learn from them. At Synaxis, our hearts and minds are with those from Wilmington to Boston, and New York to Detroit, who are struggling in the aftermath of Hurricane Sandy. Indeed, two of our staff members work out of offices in Washington and New York City. But we are also ever mindful of the lessons that organizations should take from this disaster.