Is Podcasting the Next Newsletter?

For the last couple of years, podcasting has been steadily gaining in popularity. And the buzz is exceeding even that. As this medium emerges, what role can it play in business?

Is Google a Self-Fulfilling Prophesy?

It seems clear that Google rankings depend on inbound links to your site. But it also seems clear that the rankings depend on actual clicks. And one of the biggest click sources is Google itself. It's certainly true that being higher in the search rankings means more clicks.

Is Usability Dead?

Traditional usability studies are effective, but limited in scope. They focus strictly on how "functional" an application is. Specifically, they determine whether a user can complete a strict series of tasks. I think this model is outdated and doesn't apply well to the Web.
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